[Resolved] Samsung India — Samsung lottery winner

geetha vs

from Bengaluru, Karnataka

Address:	Thrissur, Kerala, 680123
Website:	www.consumercomplaints.in/new_complaint

Respected sir,
I am geetha vs. I got a message my parcel arrived in the morning in indira Ganthi airport New Delhi 2017 January 7th . Samsung representative Mr, Tomas bernad called me and said the news, later customs senior officer Mrs.Renusharma called me and said that my full details, email I'd and parcel contains things later they are wants customs duty charge and money transfer fund (28000+ 84000) RS .
Sir I am sent to this money, after they want RBI Cot charges 18500rs.but i can't send this money because my financial and family situation is very bad . First time I sent to money others gold loan.
Sir I am believed their message because three months ago I am waiting this parcel and I am contacting ops courier service
In New York (Samsung us mobile award winner) so I'm believe it.
But my parcel not delivered, sixth months ago.lost my money and mental peace.
Sir please help me. I know it's true or fake

Sir please i request you check this day mail an enquiry January 7th regarding my the parcel.

My Parcel contains all of the following items.
1) ELECTRONIC DEMAND DRAFT OF $500, 000.000 DOLLARS
2) SAMSUNG GALAXY S7 EDGE SMARTPHONE
3) AFFIDAVIT OF CLAIMS ELIGIBILITY
4) OTHER COVERING DOCUMENTS.
5) FUND RELEASE ORDER FROM FINANCIAL SERVICE AUTHORITY (F.S.A) UNITED STATE OF AMERICA.
6) SAMSUNG T-SHIRTS
7) SAMSUNG VR (SMART GLASSES
8) SAMSUNG UNISEX GEAR S2 CLASSIC BLACK LEATHER STRAP SMARTWATCH
[protected] customs c
[protected]@gmail.com

+6 photos

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Nov 10, 2017

Complaint marked as Resolved

I am Samsung us mobile award winner 2016.so one year lost my happy life with a lot of money and lost my house, reason scammers cheated me. I am believed in Samsung company, but you are cheated me .I am send a lot of emails your site but no reply. I had not justice me. Company showed injustice me. I had sent full money was borrowed other hands. Because I am believed company. Your information

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

Samsung India Customer Care's response Dear Sir/Madam,
This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd