[Resolved]  Samsung India — samsung m30 mobile phone

Address:Ahmedabad, Gujarat, 380015

I have gone to customer service center of samsung mobile at manas complex, satellite, ahmedabad and i have talked with ms roshni soni (Customer service officer) but she has talked with me very roughly and also misbehaved with me. Then she has asked money rs. 240 (Two hundreds and forty) for just taking in entry evenif my mobile is under warranty. Then i have complained to her manager - mrs hiral but she has not given proper response and tell me do whatever you want we will take charge evenif your mobile is under warranty. We are genuine customer of samsung but if your service executive is not given proper service then why we should buy samsung products?
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Oct 12, 2019
Complaint marked as Resolved 
9724014333 is my Mobile Number
Samsung India customer support has been notified about the posted complaint.
Oct 12, 2019
Updated by kunal_raval2000
How this complain has resolved? What steps have taken for same?
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