[Resolved]  Samsung India — samsung m30 overheats, slow charging and bad camera quality

Address:E-1/70 jaitpur extn badarpur new delhi, New Delhi, Delhi, 110044

Maine 30 may 2019 ko samsung ka m30 liya, koski camera quality bahot kharab hai, over heat bhi abhi se ho rha hai jabki new mobile hai ye, maine samsung customer care me baat ki unhone bola ki jo hai to hai return nahi hoga, hamre paise kya free me aate hai, 6 hours me battery full hui hai ishi jab 3x fast charging bol rahi hai samsung company, 18k me is ghatiya mobile se bhi accha mobile mil jata hai
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Jul 4, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 01, 2019
Updated by Ctb Branch
Aisa lag raha ki ye copy hai original nahi hai
Verified Support
Jun 03, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Jun 03, 2019
Updated by Ctb Branch
My mobile number is [protected]
Complaint comments 

Comments

After update my phone camera clearity is not as per specification.
Phone clarity is blue after zoom a photo. Face clarity also no coming.
Given mobile at service center also as my mobile was in warranty period.
They have changed camera also but still mobile clarity is not good.

Share me your details
Samsung India Customer Care's response, Jun 13, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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