[Resolved] Samsung India — samsung m30s

Parnoshi

Address:

Darjeeling, West Bengal

Hi,
I bought samsung m30s on october 2019 and within 2 months, my phone's left touch isn't working. The phone is under warranty period. I went to the service centre, they didn't said anything exactly what's wrong with the phone. They kept the phone with them for repairing and now it's more than a week i haven't got my phone back. All they have to say is parts are being delayed.

Was this information helpful?

No (0)

Yes (0)

Feb 23, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd