[Resolved]  Samsung India — Samsung microwave oven

Address:695547
Website:[email protected]

Sir, my wife rama ghatak purchased one samsung microwave oven bearing item code no samce 73jd from ideal home appliances, ambalamukku, peroorkada, trivandrum-695005 kerala (ph[protected]/48) on 31/07/1916 vide invoice no[protected] dated 31/07/16. since purchasing it was not functioning properly. so many request were made with customer care and ideal furniture but they did not bothered. on 16.11.16 mr vinod visited my qtr and changed the panel board and charged rs 3600/ vide receipt no aa 4227 dt 16.11.16 though it was within 1 yr warranty. the shop even didn't provide samsung booklet and total crockery. pl enquire the same and do justice at your end.
Regards
B ghatak
H/o rama ghatak
Qtr no d/1, cisf complex, lpsc, valiamala
Trivandrum, kerala, pin 695547
M [protected]
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Dec 19, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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