[Resolved] Samsung India — Samsung Mobile A7

Bhuvan Patel

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380058

Dear Sir,

I have Purchased Samsung A7 Mobile phone in the month of November 2016 & on 13th of January we faced display issue in Phone. On the same date we have handed over this phone to Samsung Service Centre as the phone was under warranty. At the time of Submission Service Engineer told that phone will be ready in next 3-4 day's but till now I have not received my phone. We are rigorously following with Samsung Service centre but we are just getting only one answer that Parts are not available & whenever they will receive parts they will call us.

Receipt/ Bill No. is [protected]

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Mar 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd