[Resolved] Samsung India — samsung mobile | |
I had purchased the Samsung J7 in 2015, since then the display of the phone had stopped working 3 times till date. I had paid around Rs 6000 for the repair. Guarantee given by service centre will be valid for 3 months only. How samsung is given such a guarantee of 3 months . My phone display stopped working from the last 4 days. Service centre person telling me that i have to pay again Rs 4325 again for the same. This is not correct. Every time i have to pay such amount on regular basis. How the display god stooped working in short span. I request samsung to stop making fool people. This is how samsung is getting money from the people. I am also forwarding my complaint to the consumer forum against the services and facility of samsung mobiles C V Sahu [protected] Was this information helpful? | |
Jul 23, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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