[Resolved] Samsung India — samsung mobile | |||
My name is nitin wadhwa and on 01/feb/2020, have purchased a samsung phone, however, there was some manufacturing fault in that phone and when i went to samsung dealer he said to go to our samsung service centre and there they will replace your mobile with the new one, i have done all the possible things still my phone is not working fine and now i will go for another company's phone as my samsung experience is really very bad and i will not recommend samsung to anyone. I have bought this phone on 01/feb/2020 and in samsung service centre it says that mobile phone has been activated on 31/jan/2020, i am wondering how it can be possible, it means samsung dealers are selling fake or fraud or used phone by resealing that phone again, might be some unknown person or might be criminals or terrorist used that phone on 31/jan/2020 and after that retailer again resold that phone to me. Its high-security threat to the country as well and also it's against indian law to sell these kinds of phones to the customers. I don't want any phone from samsung so i please request you to refund my money (Bills and samsung acknowledgement of service request attached, also check with customer service, i have already registered the same. Was this information helpful? | |||
Mar 12, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 10, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
Add a Comment | |||
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment