[Resolved] Samsung India — samsung mobile c9 pro

Pulicherla's Prasad

from Hyderabad, Telangana

Address:	Ranga Reddy, Andhra Pradesh, 500019
Website:	Samsung

Hello, i had purchased samsung c9 pro last year in the month of may, from then i am facing issue with the product for every 3 months. Recently from feb i am facing an issue with battery charging i had walked into service centers more than 5 times but the issue remains same. Every time when i walk into service center they will say the issue has been resolved. But the issue remains same it has been more than 3 months i am facing but no one is ready to help me out.

Was this information helpful?

No (0)

Yes (0)

Jun 18, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 05, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd