[Resolved] Samsung India — Samsung mobile gives worst product (samsung j7(2016))

eeepragash

from Muvattupuzha, Kerala

Address:	605502
Website:	www.samsung.in

Dear sir, i brought my samsung j7 (2016) mobile on aug 19 2016. My registered mobile number [protected].
On that day onwards i face uncomfortable to use the samsung mobile like touch issue. Automatic on and off, heating issue and display problem..
Lastly i send to the samsung authorized service centre at puducherry for charging issue.

They told to change data cable and i changed. But the problem is not resolved. And still the mobile has many problem. 2nd time also went to service centre but they not gave the problem solution.

7 month is still completed.. Within this time. The quality of mobile is worst..in this big brand of samsung we not expected such a bad things in quality.. Or else we complaint to the consumer department regarding this..

Please give me new product by replacement warranty..

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May 14, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd