[Resolved] Samsung India — samsung mobile model no j7 prime | |||||
Dear sir. I m manoj kumar pandey r\o block - c house no - 01 sector 15 distt. Gautam buddh nagar uatter pradesh india Subject -: sir i have purchases of one samsung j7 prime mobile dated 04. Nov 2016 joshi & sons sector 18 noida than three month is very good running but mobile right side switch is not working than i am drop your noida sector 3 service center your emp ask me that mother bord is problem creating my mobile is full warranty but his demand me rs. 8500/- rupee eight thousand five hundred only why i m paying my mobile is full warranty so i am not pay any one rupee pleases im requested to handle this cass Regard Manoj kumar pandey C - 1 sector 15 noida india Mobile no [protected] Was this information helpful? | |||||
Nov 14, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Verified Support Oct 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Problem started with battery draining out super quick after 30%.
Wondering where to complain. Warranty?
Service centre in Haridwar 249403
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd