[Resolved]  Samsung India — Samsung mobile on5

Address:641301
Website:Samsung india email support

I have purchased Samsung mobile ON 5 in your authorised showroom at Mettupalayam and yesterday I found that there is a complaint of a straight line found in the screen center and I have taken it to the same place but the owner is handling very rough and his mobile no is [protected] and his name is kumar and he asked us to take it to the service center at Coimbatore R S puram on Tuesday since due to holiday for election for replacement of new mobile

If that is the case we wouldn't have purchased Samsung

Kindly guide to replace the same

Regards
Uma Raghunath
[protected]
[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Comments

I really ashamed to buy such a useless mobile Samsung on 5 model
Kindly replace it on priority

Regards
Uma Raghunath
[protected]
[protected]
Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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