[Resolved] Samsung India — samsung mobile phone j7 pro | |||||
Congrats for you hectic customer service. I buy samsung mobile ph j7 pro in 27 march 2018. And i am facing huge problems from day one. But high was when within one month display got black. I request to samsung please replace my ph or refund payment but they are saying we can change display only. As i did not use my phone even one month they are saying use repaired phone. If i need to use repaired phone than way i buy new ph i can buy second hand ph too.. Now i remember my sisters words she was saying don't buy samsung phone they provide worse phone. But after all i buy samsung... I was huge fan of samsung brand. I always used only samsung brand and recommend to my friends and family. But now i cant trust anymore due to this incredible service. You are doing really fantastic job that's why new brands like vivo and oppo defeating samsung brand. Excellent keep it up. Was this information helpful? | |||||
Jun 11, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 11, 2018 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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