[Resolved] Samsung India — samsung mobile total cheating using samsung brand name & taking money | |||||
Hi/madam. I had taken a samsung mobile of guru 1200 at the date of 21/10/2017 I am using my mobile Since from nov 10th my mobile is not working and any sim inserted no signal showing & showing no simm inserted At that dday i had gone to retailer shop & shown to shop owner he sent a sales boy with me to samsung autorized service centre at (Brodipet 4/10 guntur (Ap) 522003 — ph no — In service centre he checked my mobile & told it is not in warranty it will costs — (450) — for mobile unlock I had talk to incharge person name — (Mnb maleswara rao i'd no — [protected] cco) he only check & talk us & told it is not in warranty it costs (450) &: last 3 months before also for my blue tooth hm 1350 also same in warranty for ear speaker not listening complaint Service centre asked it is not in warranty & it costs * (650) — fornew blue tooth only (900) repair (650) mobile costs 1150 repair (450) cheapest & cheating service in guntur (Ap) they r using ur (;samsung) brand name at taking money so many customers r shouting there for irrecleus response & not in warranty & taking cash cheating all Plse not my mobile so many r shouting & facing so many problems from authorised service centre At today one of the samsung service madam call us She also told same not in warranty Frnds customers 1 thing there is no problem for this mobile or for service it costs — 100 — or I will take another company mobile But 1 thing is samsung is selling brand name sales only for cash Not for quality & not in service Total problems So many people are facing so many problems in service What they know We are in guntur ap They are in delhi We are middle class people They want sales Once visit service centre So many issues No body is not responding Take care & take good decision We want brand — we are band Thanking u all Venkat Was this information helpful? | |||||
Dec 15, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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