[Resolved] Samsung India — samsung n960 128gb

amanmaxfield

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110018

Hi,
i purchased this set in Aug 23 2018, now my set is dead i donot what is the reason, i went to janakpuri service center, First they told me charging port need to replaced after open they told sir some issue in your motherboard so
we will change, My complaint is why i repaired my set with in one month, i want to my set replaced . high end mobile set with in one month mother board is faulty how is it possible ? I am not satisfied, (Samsung N960 128Gb ([protected]). PLease resolve my issue .

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 19, 2018

Updated by amanmaxfield Still did not replaced my set and they gave me 1 year extended warranty

Verified Support

Oct 22, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Oct 29, 2018

Updated by amanmaxfield no body contact me still i am waiting