[Resolved]  Samsung India — samsung not working rt34k3953s9 and engineer created more problems

Address:

Surat, Gujarat, 394210

I log a complaint on 10 may 2018 person came and say gas issue need gas charging ref no [protected]

Monday engineer came sultan who was not at all professional
As per samsung instruction gas was 600a while he filled hydromonocarbon
He didnt brought digital weight scale which is compulsory
And collected money and went
Evenafter 2 days cooling was not coming again book complaint ref no [protected]
Engineer didnt turn up for 2 days then after many push up a engineer came and he also saw sultan did all work totaly worng and say he need to put refg on pressure to check, than after 5 days no one turn up

Engineer just gave flase promise he will come today, at 2 then at 5 then say didnt have gas, didnt have that etc etc

Then logged another compalinted ref no [protected]

Then after taking case to higher authorities, person came on time and checked m and got the refg on pressure and next day came and checked there is pressure down

Then checked that wall was cooling one side while other side heated, so sultan have did huge and huge mistake and have made my refg totaly un working and internal leakage issue or what, this samsuns eng told he dont have soultion

What the hell a refg of so young time got so much problem

In hot summer we are without refg, milk vegetable all getting damage, we have 5 small childeren we couldnt give them proper milk due to this from 15 days in hot summer

And still no soultion

Please make a arrangement for urgent repair or alternative

Regard
Anand luhar
[protected]