[Resolved] Samsung India — samsung phone c7pro display issue., unprofessional attitude by samsung | |||
Hi, i purchased samsung c7 pro almost 4 months back, last month, one odd day it fell from my pocket and display got shattered. Same moment, i went to service centre and got a new display installed for rs6000 and now almost after 40 days the internal display ink got leaked and service centre is not ready to accept there faulty display, rather they are blaming me for mishandling the device, due to which physical damaged happened and inked got leaked out. Wow.! Who is responsible now.? Me? I purchased it directly from samsung café, got it repaired from samsung authorised service centre and now if there is leakage of ink am i responsible for it.? Was this information helpful? | |||
Jun 16, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 16, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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and the oreo update of android is also not available in this new phone...
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd