[Resolved]  Samsung India — samsung phone model sm-j510f

I, dr rana prosad kundu, buy samsung ph sm-j510f 4month back, just after 1 month lcd screen became dark.
I submitted it in my local authorised samsung service centre on 14/7/17 at alipurduar, wb (Pin 736121).
But, they say lcd screen is not available even 2 month
I frustrated a reputed company like samsung's j series phones lcd not available.
Please help me, in my hostel my friends also became afraid to buy new samsung phones.
I think this is very unfortunate & sensitive matter
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Oct 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Dear sir, i lodged a complaint no-[protected], one week back, till now no response, i never expected this type of delayed service from SAMSUNG INDIA.please see to it. thank you.

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