[Resolved]  Samsung India — Samsung phone repair (Malad service centre)

Address:Mumbai City, Maharashtra, 40064
Website:samsung

I have visited samsung mobile repair centre at bhandup on 23/03/17 and today (18/04/17) at malad service centre. Both centre saying different problems and they ruined my phone in which only display was the problem now they saying phone dead and it will cost rs.9000 (Actual price was 14, 999 purchased on june 2016 and found faulty on march 2017) within 7 months phone found faulty (This is made in india product)
Can you pls look into this issue and help me to repair my phone
Otherwise i have no option but stop buying samsung products and even inform all contacts that samsung products not good
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Apr 19, 2017
Updated by Sans71
Message noted and awaiting further actions
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11177
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information