[Resolved]  Samsung India — Samsung power bank 25000mah

Address:Hisar, Haryana
Website:DEALZKART

Dear sir,
I have purchase powerbank samsung electronic order confirmation for [protected].
But 25000mah power bank dodn't work & mobile 15% charge, powerbank dischage.

So pls help me for above subject, your customer no also not work.

Reply soon otherwise i am going to consumer foram for above matter.

Thanks

Amit darji
Assi manager engineering
Pluga - franklin electric
Baroda - gujarat

Mo-[protected]
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Jul 28, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Comments

I want to return order reference no.[protected] of combo pack of SAMSUNG POWER BANK 25000MAH LED LIGHT WITH 64GB MEMORY CARD Because the dealzkart send me incomplet product receve only pawer bank but they his cable is not warking and not receve memory card So i want to return this products and give my money back in cash
Samsung India Customer Care's response, Jun 27, 2017
Verified Support
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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