[Resolved]  Samsung India — samsung refrigerator 478 ltr : black

Address:	248011
Website:	Samsung India

1. I purchase above product from vishal sales dehradun on 27 jul 18 for rs 56000/-. However we are delivered a peice with totally torn and shabby looks.
2. Our request to replace initially agreed but denied thereafter till 03 aug18.
3. Approached samsung officials on contact no provided in fridge n conveyed my problems including recording of my complaints for senior officials of co. To following :-

(A) mr ankit (B) mr vishal (Twice) (C) mr gaurav (D) mr deepak
(E) mr prashant (Thrice) (F) ms shahiba (G) ms garima (H) mr ananth
(J) ms janhavi (K) mr ashok and (L) mr virender - told as seniormost.

4. My version of problems are supposed to have been recorded n most of officials are aware of
5.in view of all above, i may please be :-

(A) refunded rs 56000/- from vishal sales since the dealer resorted to
Harassment instead of providing properly fresh packed product.
(B) if highest authority too not able to persue his dealers to make his cu
Stomers happy, then delivered piece be replaced with properly packed fresh refrigerator.
(C) incase both above actions not accepted then this delivered refrigerator be taken as gift by the samsung co. From a senior army officer who has given more than 41 years of service to this great nation.

Thanks and expecting prompt action on such adelayed n lethargic action by co. Officials
Colonel b b lekhak (Retired)