Samsung India — samsung refrigerator 640l frost free | |||
Dear sir/madam This is to inform that we had purchased samsung frost free refrigerator 604L RS55K50A02C (0S8N) on march 11th 2019 we are not satisfied with the product as it stopped working after 3 months of purchase we logged a complaint on 27th june 2019and a service request number [protected] the resolving time took more than a week they changed the board again the fridge is stopped working from 28th july and the service request number is [protected]. This is so pathetic after paying such a huge amount the product is not stable as we are doctors and our medicines got spoilt due to unstability now again samsung technical team say the parts have gone need to replace. This product is so worst changing all the parts Regards Dr.Nagma firdose [protected] Was this information helpful? | |||
|
Samsung India customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
The issue is still pending after relacing the parts again the fridge is not working i request u to take this case at consumer forum
Regards
Dr.Nagma
[protected]/ [protected]