[Resolved] Samsung India — samsung refrigerator

ikchari

from Bengaluru, Karnataka

Address:

560078

I had requested vide complaint no.[protected] (Future reference no. [protected] dated 17th july 2017 regarding samsung double door fridge whose parts have to be replaced. Mr shivkumar technician was (Cell no.[protected]) initially responding and he had taken photographs of the requirements in the fridge. Few days back when i called him on phone, he said that some other technician would be coming that day. But no body has turned up so far. Please tell me what to do.

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Oct 5, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd