[Resolved]  Samsung India — samsung refrigerator

Address:Dakshina Kannada, Karnataka, 575006

I have purchased samsung refrigerator from m/s shah sons, chennai in the year 2016. (June'2016)

I have been transferred from chennai to mangalore on 09/08/2017. I am using the refrigerator in mangalore from 10/08/17 onwards in mangalore.

For the last 20 days, water is coming from fridge. Informed that i have to pay rs 4613/- towards replacement of pcb and sensor.
This is technical defect of fridge due to climate change from chennai to mangalore.

Why we have to pay? Samsung rt47k6238ut/tl/2016
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Nov 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Oct 17, 2017
Updated by Reddy Bhargavi
I have purchased Samsung refrigerator from M/s Shah Sons, Chennai in the year 2016. (June'2016)

I have been transferred from Chennai to Mangalore on 09/08/2017. I am using the Refrigerator in Mangalore from 10/08/17 onwards in Mangalore.

For the last 20 days, water is coming from Fridge. Informed that I have to pay Rs 4613/- towards replacement of PCB and sensor.
This is Technical defect of Fridge due to climate change from Chennai to Mangalore.

Why we have to pay? Samsung RT47k6238UT/TL/2016
Verified Support
Oct 18, 2017
Samsung India Customer Care's response
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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