[Resolved]  Samsung India — samsung refrigerator

Address:380028

Hello, i am sajid aglodiya from gujrat. Very worst service ever i have seen, before 3 years i have brought fridge and before 3 days i face cooling issue and samsung sent its person for checking and he said nothing but gas problem is here and he said within 24 hours person will come and he will make the system proper,

After 24 hours i have called to samsung and again they said within 48 hours person will come and make your fridge proper, now already 48 hours has been passed and still nobody has come to repair the fridge, i was supposed to purchase samsung washing machine also but due to the present service provided by you i changed my mind not to purchased only on bases on your service. Just now i had talk with them and thay said we will check tomorrow.
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Jul 12, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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