[Resolved] Samsung India — Samsung refrigerator complaint

ejazbasheer

Address:

chattayil house ,market p.o,Muvattupuzha. pin.686673

Hi we purchased a samsung refrigerator from muvattupuzha nandilath g mart on 11/aug/2016 for an amount of rs.75000, one month before its gets complainted and i got a reply from samsung service after 1 month and they said the complaint won't rectify and company will give 20% for the old model,
We shocked by that reply and won't accept it in any case,
I am writing this letter to company to get a good reply from samsung company we trust this bat and that's why purchased it but really we disappointed with your service, i need a reply from your side otherwise we will move to consumers court for it's settlement.

Regards
Basheer k. K
Muvattupuzha
[protected]@chattayilgroup.com
[protected]

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Aug 9, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd