[Resolved]  Samsung India — samsung refrigerator not yet repaired 4 week now

Address:

Thane, Maharashtra, 401207

I a samsung refrigerator where all things r getting freeze where in on the 22 may i called the tool free no. To get it fixed by an engineer.. Post which for 2 time the appointment was canceled.. Later the engineer tells me things are not kept correctly hence extra cooling is there.. Post which again after a week i called to get it fixed.. Again the booked appointment is canceled.. Finally a senior engineer comes and take temperature.. After which no update.. Again i call then engineer comes saying damper us gone will take 4days.. After that i again call tool free no. They tell me will take 2 more days.. I had logged a complaint 2 times but no solution.. N i have to do a follow up here.. Why in the first place the issue was not checked.. R the engineer not able to get things resolved at the first time.. 1 month now n issue us still the same.. This is a very bad experience if such a reputed company.. We don't feel valued at all. N look like will never buy ur products n will share the same with others on our bad experiences.. Poor sales service.. Ensure u take feedback of all the services u provide..