[Resolved] Samsung India — samsung refrigerator over cooling and ice creating problem in refrigerator part

deepak_jain1008

from Moradabad, Uttar Pradesh

Address:

Rampur, Uttar Pradesh, 244901

In refrigerator facing ice creating problems and water drop issue from last 6 month. I have raised many below complaint number but in still not resolved, please see below
Complaint # dates
# [protected] 30th april 2018
# [protected] 15/5/2018
# [protected] 26th may 2018
# [protected] 28th may 2018
#[protected] 1st august 2018
# [protected] 19th august 2018

Customer care number #[protected]

I want money back or replace the whole refrigerators

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Oct 15, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 21, 2018

Updated by deepak_jain1008 so by when I can get the refund for my refrigerator

Aug 28, 2018

Updated by deepak_jain1008 Hi Team,
Kindly reply by when I will get my refund.

Verified Support

Sep 12, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd