[Resolved]  Samsung India — Samsung refrigerator RT39K5458SL/TL

Address: 160059

Website: www.samsung.com

I bought SAMSUNG refrigerator on 26th May 2016. Since then i am experiencing trouble with it. On medium cooling material in fridge gets spoiled and smells. On high cooling, cooling lines freezes and no cooling happen after some time. Water keep coming out from front side because of which my kids slipped many times and got injured. I have complained many times since i bought this refrigerator but the problem is still there. Technician comes and do temperature setting and on their advice, we switched off the machine for one night but nothing got corrected.

Yesterday, ie 28 March 2017, Technician visited on my complain and told that pcb software is faulty and it needs to be changed. He said its is design fault by samsung and now they are changing the PCB and software. If its samsung''s fault and they are responsible for this 10 months inconvenience.

I am not happy with this fridge since i bought and no care is been taken by samsung to get it corrected.

Please help to change the product immediately because of its faulty design. I do not want to keep suffering after its warranty expires on 25th may 2017

Regards
Gagan parmar
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