[Resolved] Samsung India — Samsung refrigerator RT39K5458SL/TL | |||||
I bought SAMSUNG refrigerator on 26th May 2016. Since then i am experiencing trouble with it. On medium cooling material in fridge gets spoiled and smells. On high cooling, cooling lines freezes and no cooling happen after some time. Water keep coming out from front side because of which my kids slipped many times and got injured. I have complained many times since i bought this refrigerator but the problem is still there. Technician comes and do temperature setting and on their advice, we switched off the machine for one night but nothing got corrected. Yesterday, ie 28 March 2017, Technician visited on my complain and told that pcb software is faulty and it needs to be changed. He said its is design fault by samsung and now they are changing the PCB and software. If its samsung''s fault and they are responsible for this 10 months inconvenience. I am not happy with this fridge since i bought and no care is been taken by samsung to get it corrected. Please help to change the product immediately because of its faulty design. I do not want to keep suffering after its warranty expires on 25th may 2017 Regards Gagan parmar [protected] Was this information helpful? | |||||
Apr 30, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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Sir my mobile e7 display damaged due to small reason and given mobile given in VINAYAKA COMMUNICATION Hanamkonda servicing center bill no is15560 he charged me 7500 Rs how can I pay where mobile cost is less I am using Samsung mobiles since somany years but by this incident i have very bad openion on u r mobiles so pls do less charge TQ [protected]
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