[Resolved]  Samsung India — samsung rf217acrs refrigerator

Address:02370

My samsung rf217acrs refrigerator is giving me the same exact problems as all these other posters. I’ve tried wiping down an already clean refrigerator inside repeatedly. I’ve also purchased countless baking soda boxes, but to no relief. It all began with a slow drip of water into the right side crisper and behind it. Now a most horrible smell, and it takes over the entire kitchen. This is definitely a manufacturer’s problem. These refrigerators are not made to have a normal and decent lifetime. I tool a four year extended warranty on it when i purchased it in 2011. There’s no reason for a refrigerator to not last more than seven years. These refrigerators aren’t cheap to purchase, but they all seem to be cheaply made. I am so unhappy with this, and i will never purchase another samsung product of any kind after this.
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Jan 21, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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