[Resolved]  Samsung India — Samsung s7

Address:Surat, Gujarat, 394210
Website:www.samsung.com

Company:- samsung Model-s7 Date Of Purchase- 4/12/2016 IMEI No:- [protected] Warranty- Yes/ Name and Address of the service center - rewa house, ring road, surat Job sheet/Work order no.- [protected], [protected]. Problem Details- due to hanging problem in phone i gave my phone in Sc 4TH TIME AND THEY CHANGED THE PANEL OF THE phone AND SMS ME PICK YOUR PHONE. BUT I WANTS REPLACEMENT .I forbade them to open the phone for servicing ... but SC opened my phone they changed the pannel then they are giving the phone ... so I don't want this phone now I want replacement .second finger sensor not work properly.
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Mar 15, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
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