[Resolved] Samsung India — samsung s7 edge | |||
Dear sir/mam, Greetings for the day!! I would like to introduce myself as harpreet singh from ahmedabad (Guj) i am using smart phones since last decade and for your knowledge i have been using samsung phones only because of android and this last experience of this samsung smart phone ie samsung s7 edge has been totally weird and pathetic and it has literally removed my faith from these android phones only :- ( You wont believe i still have this samsung note 3 phone with me just like that and even it was/is much better than this weird edge phone!! I was planning to buy note 7 but due to that manufacturing defect which was there, so i opt for s7 edge that timeâ¦. Well let me share my true experiences with you guysâ¦. S7 edge has got pathetic speed, third class battery and most weird thing is storage, yes i mean it, most of the data which is been given by company itself, occupies most of the space and for us to store some videos, images or audio seems to be a dream only, which we can never accomplish though l and it hangs also more oftenâ¦. I have been facing this battery issue since i bought it and somehow i was been convinced by your professional team of experts but not anymore now â¦â¦â¦â¦â&br...⇄ Enough is enough!!! I bought this phone for some rs 58, 000 approximately, one and half year back and recently some months back i did opt for extended warranty too just to get rid of the expensive service and software upgrade and also on just a simple belief that everything will get sort out and i will be getting complete satisfaction, which i deserve whole heartedlyâ¦â¦. Since last few months i have been thinking to send you guys a mail depicting my true feedback and experience but i was not getting time though and today i made up my mind that i have to shoot an email to you any how so that your entire team of korea & new zealand can come to know about this weird product ie samsung s7 edge :- ( I am fed up with this piece of #!!! Pls do the needful so that i can get full satisfaction by you guys, which i deserve whole heartedly and can stay back with this android family or i might just move to apple and forget this entire bull# like a biggest night mare (Which lasted for a decade) Necessary attachments are also attached for your reference and future r. N. D Note :- being a consumer of a smart phone, my internet, wifi and live wallpaper remains on 24*7 and i have this habit since so many years and also with all my past handsets, so donât give me that excuse at all pleaseâ¦.. Awaiting for your favourable reply and action at the earliest⦠Thanks and regards, Harpreet singh. Was this information helpful? | |||
Jul 9, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 05, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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