[Resolved] Samsung India — Samsung s7 edge defective display and damaged back glass

Sadaqat Khan

from Budaun, Uttar Pradesh

Address:	Moradabad, Uttar Pradesh, 244001
Website:	www.samsung.com

Hello,
i have deposited my saumsung s7 edge to samsung service centre for repair
My phone display was broken, service center repaired my phone in more than 1 month and charged almost Rs. 14000 but phone display is still defective and they have damaged my phones back glass also, now i want a fresh display replacement and also new back glass as i deposited my phone in good condition to Samsung service center.
Samsung service center address:
Sri Sai Traders
C2 pandit dutt sharma,
Moradabad
Pincode-244001

regards
Sadaqat Ullah Khan
mobile number [protected]
Moradabad
Uttar Pradesh

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Apr 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Mar 16, 2017

Sakthi Venkat's response as on date my phone not service .long time pending.

Verified Support

Mar 20, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd