[Resolved]  Samsung India — samsung s7 edge service issue

Address:382470

Hello team,
I had baught samsung s7 edge from sales india ahmedabad. I had lots of issue regarding phone so i went to service centre b2x service centre, s g highway ahmedabad. Hanging and network issue of my phone. Since 1 month phone had already serviced 6 times but they not giving proper answer and solution totally pathetic service experiance. Even i had done so much complaint but still no proper solution. There is so much business loss i had faced even they dont give any stand by mobile. I had expand 51000 rupees on my phone and i cant use my phone since last one month.in festival season i am facing lost of trouble without my phone. Now i want replace phone any how i dont want system repaired phone or assemble phone. I will go legal for this bcoz 51000 is too much money for me. Take action on urgent basis otherwise it will cost you.
Niraj panchal
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Nov 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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