[Resolved] Samsung India — Samsung S7edge hanging problem and heating ossue | |||||
No one is listening to me write from executive desk to CEO desk. I am complaining for heating and hanging problem since last 8 month but problem is not solved yet. Already visited samsung store 10 times. In last 8 month my phone is in service centre for 2 months. But they have not come up with solution. Each time they request me for submit the phone to service centre and the problem never solve. My phone automatically gets restart and network go blank and app get closed automatically with screen goes blank. Also had heating issue. They just format the phone and give it back. No response from last 15 days from samsung ceo desk also. They send me the message that your problem is solved when no one have called me. What a waste company. Regret my decision to select samsung instead of I phone. I want my 55000 back as since 1st month they are harrasing me. Now they are not reverting me. Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||||
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Samsung — About product quality
My self deepanshu pathak i had purchased 64 gb samsung memorycard the memory card i had recieve is not getting me proper speed so i want to give it back plz tell me the procedure to back to you and also the quality of the memory card is too low... so plz resolve my issue my contact no. is [protected]