[Resolved]  Samsung India — samsung s8+ brand new headphone not working. poor brand akg headsets

Hi,
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I bought a samsung s8+ mobile recently and have purchased it on 29th april 2018 for the price of 55000 rupees. Now today, the headset which is given with the box has an issue that the right side ear bud works with less volume compared to the left side. When i contacted the service centre and the customer care, they says that the product is our of warranty and cant be replaced. I truely escalate this, because the mistake is not on my side in any aspect and there is not even a physical damage for the same. If they have a poor quality headset that works only for 6 months, what is the consumer mistake here. And i have seen the same issue is been faced by many trusted samsung customers. Please refer this website. https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/34859/page/2

The customer service rep says that it might be 1 percent in 100 can happen. Why the hell i should bear this issue. If more than 80 out of 100 people says that the issue exists for them as well, then it is the quality issue for the company manufacture. Moreover samsung being trusted by many, i really
Frustrated with this type of qualtiy issues. I want my headset to be replaced as it is just 10 to 15 days ahead of warranty. If not its a big cheating.

I sincerely request customers to not trust and buy samsung mobiles just by the advertisements, offers etc.. Pls read the reviews of the product, identify the pros n cons, get the feedback and then choose.

The mobile cost is 55000 and the headset cost is nearly 7000 it seems. Then what kinda poor quality you are primising for such a huge cost headphone.. Worst brand.. Really frsuttated with samsung. I have nearly 10 to 15 users of samsung in my family nd friends surrounding and i will personally suggest hereafter not to buy any samsung products..