[Resolved] Samsung India — samsung s8 plus repair service | |||
Sjn electronics - authorized center for samsung repair service. They charged me 16k for display screen change for my galaxy s8 plus phone. They changed the display and misplace the receiver during the service. I came to know about it but wasnt able to do anything since i had to travel to us on the very next day. Total loss of my 16k and have to repair my mobile again in us. One of the worst customer service samsung can provide. Sjn electronics - 29, avaram palayam rd, p n palayam, coimbatore, tamil nadu 641044, india. Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 21, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Your early action in this matter is solicited.
Thanking you,
Greetings!
This is in regards to the complaint of your Samsung Mobile.
We are sorry to hear the loss of your mobile phone. As an immediate step incase FIR for the same is not registered so far, we request you to kindly do the same at the earliest to avoid any misuse of the phone and data.
The feature of “Find My Mobile” which helps to find your device in case it is lost and also helps you to protect your data, the same needs to be activated by the customer on his/her own by login to Samsung account and enabling the required options on the mobile.
We would also like to state that all the basic features, interface etc. are explained at the point of sales.
As there has been no deficiency in the product/services we would not be able to consider any request for replacement/refund for this product.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt. Ltd.