[Resolved]  Samsung India — samsung s9 bought faulty.

Address:

New Delhi, Delhi, 110085

Hi

I would like to raise a complaint against samsung india company, i bought samsung s9 latest mobile phone from rohini, in new delhi.
M/s bansal mobile gallary, address: flat 65 block h pocket 4 sector 16 rohini, new delhi 110085. Dealers contact number-[protected] mr atul.
I bought this phone on 27 may 2018 and paid 57, 900/- to the dealer with wide invoice number - 282. I reported the phone's trouble to my dealer. I could not hear after receiving phone call. My dealer used to give me troubleshooting tips but did not listen to me when i told him to return the phone or my money back. Now i went to samsung customer care center rohini 7 (M2k mall), new delhi 110085, even they also refused to give my money back and told me the return policy then it has to returned within 14 days. My dealer did not help me with this information. Samsung service center guys saying there is problem with mother board. I don't want to repair my newly bought phone i want my money back for samsung company should refund the money. I am enclosing proof of incident happened.
Contact me : charu bhasin contact:[protected], [protected]