[Resolved]  Samsung India — samsung s9

Address:

New Delhi, Delhi, 110085

I purchased samsung s9 128gb on 30.12.18 and since day one i observed my phone was getting heated while browsing and battery was getting drained even on idle condition. Based on your customer service instruction i gave my phone to service center rohini delhi. I have submitted the phone in the month of feb and they returned the phone on after 2 days afternoon. The motherboard kit was replaced. I was shocked that, samsung s9 is a premium phone and most costier phone of the samsung mobile and within two months the motherboard was replaced. After that in month of april the phone was again heated and the batter was getting drained fast so i again submitted the phone in samsung care in the month of april and regarding this i already filed a consumer case in the hon'ble district forum salimar bagh new delhi.in the moth of april when i again submitted the pone in month of april i do not know what they did. They did not even update the latest safety patch while handing it over to me and again and again this phone give me very phone and get heats very fast. Please give importance to customer complaint. I am advocate and had used all samsung phones. Please look into my problem and my genuine request.
Thanks.
Yash goyal (Advocate)
Delhi high court
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