Samsung India — Samsung service center worker damaged my grand max mobile

manid70

from Delhi, Delhi

Address:

603002

I have brought Samsung galaxy grand max Mobile (G7202) in NOV 2015.
Last due to charging issue I have given mobile for repair to Samsung authorized service center in Chengalpattu (Venture Power solutions) . They took 10 days saying motherboard needs to be changed after 10 days they said warranty wont be covered . I took my mobile back and came to know that camera is not working now . They damaged my mobile. I asked them they are not responding .

Worker name : Ashok

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Samsung India customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by manid70 They said warranty wont be covered because there is brown color on motherboard . They demanded Rs4000 for repairing . I rejected to give 4000 so they damaged my mobile . earlier charging was only issue now camera, touch is not working . automatically switching of and on