[Resolved] Samsung India — Samsung service centre is not giving my product back. | |||||
I have purchased this band on 30th january, 2017 and after 1 month o[censored]sage this band showing highly inaccurate floor and steps counts. After this i had submitted this at the service centre (Hcl services, noida). It being already 5 job sheet i have received from the same service centre but watch has not been repaired till today[protected]. I have also mailed several times to mr. Santosh upaddhyay and mr. Azaruddin (Senior executive, customer experience) but they don't reply at all. Not even the service centre is giving my product back. I have also attached job sheet and band pics. Showing inaccurate floor and steps count. Thank you Was this information helpful? | |||||
Jun 4, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 04, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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