[Resolved] Samsung India — Samsung Service Centre not responding properly

[email protected]

from Mathura, Uttar Pradesh

Address:

Mathura, Uttar Pradesh, 281121

I gave a samsung TAB 4 for repairing in February, 2017 to Samsung Service Centre, Mathura. I didn't get any receipt for that moreover i have not received my samsung tab, till date. The person over there Mr. Sudip Shaha doesn't receive the calls & whenever I go there (26 kms from my home, to & fro) personally he says it will be repaired by tomorrow. Is there any solution for this kind of nuisance?

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Jul 11, 2017

Complaint marked as Resolved

Thanks...problem finally resolved after 5 months. Thanks a lot samsung

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Jul 11, 2017

Updated by [email protected] Complaint resolved...

Verified Support

Jul 12, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd