[Resolved] Samsung India — samsung sm-j500fzddins | |
Mobile touch not working. Mobile display is intact and no damages. Mobile is under warranty period. Warranty certificate no. Inl2387833t. Registered contact no. [protected]. Samsung service center in burdwan refuses to repair under warranty. One mr. Ankan das, f2f engineer of samsung checked and inform that the touch connector is detouched. During his examine he broke the tempered glass protector. Thereafter i contact customer service no [protected] with details and i was informed to transfer the call to a senior then they cut the call. Was this information helpful? | |
Mar 22, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |
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