[Resolved] Samsung India — samsung smart tv
Sususeebdra raja r on Aug 24, 2018
2 years back i bought samsung smart tv
Model : ua40f5500.
Actually i purchased this tv mainly for skype calls. After 5 months, skype facility is not available in samsung smart tv. I bought this tv for 55k+, particularly 6k extra for this cam.
There is no use for camera in tv without skype, i raised this concern so many time to samsung service center. But there is no proper response.
I need a proper compensation for adding useless accessories.
Complaint marked as Resolved Oct 22, 2018
[Aug 25, 2018] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Sep 20, 2018
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Samsung India Electronics Pvt Ltd
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