[Resolved] Samsung India — samsung smartphone. j6 | |||
Samsung smartphone, j6, purchased three months ago, stopped charging. I was much delighted to walk to a samsung asc at kannur for a quick service, but to my surprise they told me to replace the panel board at my own cost. They were claiming that reason could be water entry. Trust me, no question of water entry has happened what so ever. It is evident from the present functioning of the phone. (Ie, no function except charging is affected). Even if they want to blame it on water only possibility is moisture entry due to normal sweating in this coastal area. My question is how can a customer be told as warranty null and void for normal uses of an instrument under normal conditions. If a smart phone is not designed to use with palm in high humid area, how smart is this?. I Was this information helpful? | |||
Jan 20, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
1 Comment | |||
Comments
I dont get help regarding my pf withdrawn i hve tried to withdraw many times i dont get any helf from hr and tls pls help for pf process
Reply
rabbit.17's reply, Dec 18, 2018
dosent get any help from company and hr for pf withdrawn
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