[Resolved] Samsung India — Samsung smartphone model sm-j700f dd ins

jaswantadv

from Lansdowne, Uttarakhand

Address:	Faridabad, Haryana, 121004
Website:	www.consumercomplaints.in

There is a servive centre of samsung mobile india named as ambey communication at 1st floor, 5b-4. Bp, neelam railway road faridabad-121001.
I had given my phone samsung model no - j7 for repairing. Lcd of my mobile phone has broken. I want to repair my phone. I had deposite my phone at ambey communication on 08/02/2017 for repairing. Engineer told me to collect my mobile on 24/02/2017. But when i reach at service centre to collect my phone. Theytold me there is not part available in samsung company. I visit many times at service centre. But there is no responce to me. My jobcard no is-[protected] dt 08/02/2017.
I had talk to manager regarding above 5 times and he refused me.

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Apr 2, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Mar 02, 2017

Updated by jaswantadv jaswant singh
[protected]

Verified Support

Mar 02, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd