[Resolved]  Samsung India — Samsung staff deleted V.V.Important photos and files from my tablet

Address:600042

From yachna chauhan yachna. [protected]@partner. Samsung.com

To: samsung customer care 27-apr-2017
Cc: yachna chauhan
Executive, customer experience
Ph:[protected]
Mobile : [protected]

This is regarding the samsung tablet sm-t3110mkainu bearing s/n: rf2dc10wkkt which was given for service. Due to the negligence of the service center staff, all the important data, documents and extremely important photos which were deleted by your incompetent staff.
It was a fraud from samsung who stole the money. He is a muslim by the name of tasheen ahmed from ghaziabad. He called from a mobile which is[protected]. On the ill fated day, he spoke as hasish mehta.
How did he get my mobile number which was given only to samsung service center in velachery, chennai? It was certainly given y samsung staff. It is also a bank fraud of which i have lodged a complaint.
All the money earned from this source goes for charity, to the missionaries of the poor, kolkota, mother teresa’s home. It is all to feed the poor and the destitute.
Whoever is involved in this will incur a loss of 30 to 40 times of the amount which was stole. It will definitely happen to them
Hope and pray to get the money back. This recovered money will sent back to the charity.

Rgds

Mark mathew
Husband of e nirmala mark
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May 31, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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