[Resolved]  Samsung India — samsung tv complaint

Address:

Kozhikode, Kerala, 673028

Dear team,

I have brought samsung tft 43 tv bismi dealer calicut on[protected], now i have lounged a complaint to this product since display having some problem, after lounging this complaint 2 service team has visited and analysed the complaint that there is a problem in board. And they dismantled the board and take it the same for service, after 4 days another service person has carry repaired board and fitted the same even also the issues was not rectified after that they told the issues are not in board the issues is there in panel. And they told that panel they will order and they will inform later, after 6 days they came back again and they took the photos of the same and they were saying that display has been broken, and for this there is no free service available it should be chargeable. Multiple time they have visited and their each visit they don't have clue about the exact issues, after several reminders even also multiple visit of the service team it could not able to resolvable.

If you are giving this kind of service to your valuable customer how we will choose samsung product. If the issues are not getting resolve within two days we will file a complaint in consumer court against samsung and bismi dealer.

Complaint no is [protected] 27.03.2018
[protected] 09.04.2018

Hope some action will be taken.

Jarshad...
[protected]