[Resolved] Samsung India — Samsung tv display issues

Durairaj s

from Chennai, Tamil Nadu

Address:

603002

I had brought led tv 40 inches 2yrs back and it's worth of 55 to 60k. Suddenly display is gone. I call samsung service to repair, they said, i[censored] want to replace parts it will be worth of 26k. See now, the cost of any new tv if you purchase its same to value. It's really i need to pay do repair and it's not guarantee of life.
I really put a case defect / deviation of production of product had been installed. It's valuable cost i have purchase and no response from samsung tv.

If samsung not getting resolved asap. I will put a consumer case aganist of samsung.

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Nov 17, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd