[Resolved] Samsung India — samsung tv faulty panel | |||
Product quality of samsung has gone so down that its confirmed that within warranty period of your purchased device no issues will occur. Once the warranty period is over, surely your device will be faulty. I have bought a samsung tv, model number ua32j4300armxl on 20 mar 2016. 1 week back suddenly the tv went off. Called the service centre, they came and detected that the panel is faulty and repairing would take rs.14, 000. Even if the pcb was the problem, i would have considered. But how come the tv panel go faulty so early, without any damage or harm made to the device. I mean what a great job samsung... Your customers will keep on buying tvs every year!!! Thats how you have made your products. Highly disappointed with samsung. My recommendation to all the buyers who are planning for samsung product purchase, please look for another. Else you will also end up listening "its electronics device mam, kuch bhi ho sakta hai". Was this information helpful? | |||
Dec 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 20, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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